See what our customers are saying!
Seattle and the Puget Sound Area

The whole experience was bad. The tech Bryson said he needed to do an entire door inspection before putting together the proposal. He tries to price condition me by telling the springs are 250$ each and I should replace both if I want there warranty. He further explained they make there own springs so it’s going to be a great spring. He then proceeds to wiggle some rollers and tell me everything that could be wrong with the door and he has to do this inspection. After about 8 min of him doing nothing he typed in his iPad a good, better, best proposal. The two springs would be 608$, the better repair was 1100$ and to fix the door right was going to cost me 1300$. The funny part is this amazing spring they supposedly make only holds a 90day warranty. If I wanted a better warranty which was only a year it was 1100$. I have the door being repaired by a different company for 299$ with a 5 year warranty. I paid Bryson his fee of $65.00 and consider it lesson learned. I promise I will tell everyone I know of my experience.

- Bill White

Excellent work; 5 stars

- June vanleynseele

DJ was great and after looking at my situation he recommended dual springs to balance the door and replace end bearings due to old ones were shot. Gave me tips on general maintenance and lube recommendations. DJ was very friendly and helpful in explaining everything completely and services for future if needed. I would recommend your company to my friends. Thank you, Andrew Read

- Andrew Read

We had great experience. Wes was very professional and on time for the estimate appointment. He called ahead of time to let us know that he was on the way and expected arrival time. It was nice to get a photo of the technician who was scheduled to come in. Thank you Wes!

- Kate Nikolaeva

Fantastic, super, super fast service. Almost faster than we were prepared for! Also was very honest - no attempt at upsell, let us know that there actually wasn't anything broken, just sort of disassembled. Pricing was reasonable for the service that needed to be done, technician was great to work with. Recommended!

- Sean Fairchild

Tech was courteous and quick in diagnosing and fixing the issues. Inspected all parts to ensure they were in good working order and made some recommendations for future. Thumbs up.

- Diedra Ward

Matthew is wonderful. We like to do business with him. Thank you for the info you proved us today. Regards

- Mary Ann Meng

Justin was amazing. Timely and informative, troubleshot all the issues and gave me grate feedback on what my options and next steps were. Didn’t expect to be so happy with my garage equipment, but he was a godsend. Forever customer!

- Yvonne Harrington

Thanks JP for the great service

- CARLA Sproul

Karlou was polite, knowledable, and efficient. Very pleased!

- Dan Kam

Great. Same as the first time I dealt with Precision. I'm a Carpenter for Dovetail GC and use you on a service call for a client. Experience was great then same as it was today. Thank you.

- Paul Pederson

Not counting the sales pitch he spent about 10 min. and $20 in parts. $380 is a little too steep.

- Nick Mullan

Technician prompt. Provided three reasonable options to prepare my garage. I am pleased with the service and technician’s professionalism .

- Linda Lawrence

Repairman extremely nice and knowledgeable. Would recommend you highly!

- Noreen Taylor

Awesome service and knowledgeable Tech! Tech also provided maintenance tips to keep garage door operating smoothly and advice on having a surge protector for power outages, which I purchased and he installed. Professional, quick, thorough inspection and service. Highly recommend Precision Door Service.

- Ann

We had a repair to our garage door and,we were so impressed with the service and quality that we also selected this company to complete the installation of a new opener that we had been planning for. The techs are skilled, friendly, professional and observant of safety. They don't try to upsell you, and they give you tips to keep you door maintained. Great company! Fair pricing & quality work. Our tech Justin was fantastic.

- Vanessa Spriggs

Nathan went up and beyond the call of duty. Very professional. Clearly explained everything he was going to do and what options I had. Cleaned up the job site when work was completed. I would recommend Nathen agin and your company. Thanks for employing a Very conscientious employee. Yours truly, Michael Rose

- Michael Rose

Cable came off pulleys due to single screw attachment of pulley bracket allowing bracket rotation. Response and corrections were very quick.

- Jose Vila

Very satisfied with JP work. Thank you JP

- Ann Abakporo

Ty was great, basically, he confirmed what we already believed. He also explained in detail what probably happened and why my opener still "Works".

- David&Ann Delestine