Precision Garage Door Service & Repair
Federal Way, WA

You folks are great. We've been using your service for several years, and have always been satisfied. Our tech today was Robert Mathews, and he was very knowledgeable, and worked quickly to get our door repaired. A possible attempted break-in had left a large dent at the top edge of the metal door, and Robert fixed misaligned tracks, tensioned the spring, and realigned everything. He also popped the dent out quite successfully, as it's hardly noticeable now. Thanks again. Scott Federal Way

- Scott Grunden

Robert was a true professional. Request Robert to be your technician and you won’t be disappointed.

- Fred Moore

Last week Robert did a great job replacing a broken spring and some worn out roller drums & bearings. It was clear he really knew his craft and I was very happy with the service he provided. Before he left, I took the opportunity to show him an issue I had been dealing with on another one of our garage doors, where it was closing very rough and noisy. (I had not been able to pinpoint the problem). Robert quickly determined the issue was caused by a bent end plate and worn out bearings. I set up a follow up appointment, and earlier this week he came back and replaced the parts I needed. Thanks for staffing your company with pros like Robert!

- Russell R.

I cannot praise the staff of Precision door enough. I believe it was Savanah I talked with who sent out Chris who explained what needed to be done with the rough in process and then Matthew who did an exceptional job with the install. Thank you all. I highly recommend Precision Door Service. Kindest regards. David Rock

- David Rock

Excellent service! They communicated every step of the way. Technician was awesome! Showed me what was wrong and gave a couple of options re the repair. Explained the problem and the repair. Called on thursday and repair was done on Sunday.

- Mary Dawson

Great service from knowledgeable people.

- Jansen Knez

Precision Garage Door was timely, efficient, friendly, professional and very pleasant to do business with. Not only did Duchaum repair our squeaky, dragging garage door, but he also educated us on all the ways we could maintain the efficiency of our garage door system. He didn't recommend products that weren't necessary, nor did he try to upsell us on replacing things that did not need to be replaced. I am very impressed with your company, as represented by your excellent repair tech, Duchaum. We will not hesitate to call you again if we have garage door repairs needed in the future. And I will highly recommend your company to anyone in need of your services.

- Tracy Peters

DJ was great and the service was prompt and professional. I did not get a copy of the receipt for services provided items purchased. Could I please get a copy of the receipt via email? Thank you.

- Mark Marshall

I am now a happy camper! Bryson did a good job and explained the difference between the new springs and the old and I can see the difference in how it performs.

- Rodney Sterley

DJ did a great job i have used him on my last coupe of projects thanks Rick RCConst

- Rick Crouse

Robert was professional and answered my questions thoroughly. He called and kept me abreast of his arrival time. He inspected all the potential replaceable parts, but was able to keep many of my original door hardware. The costs were higher that I anticipated, however, I would use him again. Sincerely, Mike

- Michael Kragten

Chris was my installer. He was very informative, answered all my questions, and was very fast. Everything is awesome, can believe how quiet the door is. Great job Chris and thanks for all the safety tips!

- Janine Bural

Chris was outstanding and I purchased a 10' garage door with opener. Install is roughly 6 weeks out.

- Dustin Jones

I was very pleased with Roberts work and explained plus showed me the damage that the last 40 years has done to the garage door mechanisms. Thanks for the expediting the work done. David Jones

- David Jones

Excellent work! Technician was on time and very pleasant. My garage door now seems to work in a proper manner.

- James Stow

Nicholas is professional and efficient! Keep him he does a great job. overall very satisficed with the service.

- Lonnie Martin

Easy install. Jordan was knowledgeable and friendly.

- Tyler Teton

- duk hong

Called and was running ahead of schedule I asked if it was OK to come early which I thought was great got right to business I thought service was excellent

- Doug Peterson

Great service! Joseph who came to fix our garage door was best!

- John Choi