Precision Garage Door Service & Repair
Federal Way, WA

Great tech and installation! Thank you

- Robert Bickel

There was a miscommunication regarding this visit. I had explained that the motor to one door stopped working, and no reference to broken spring or other door issue (which was confirmed by Chris on his I-pad). Chris then explained that this would be a service visit for which I will decide later. I must say that I did enjoy talking with Chris and we departed with good vibes; a really nice man. signed, niles farris

- niles farris

Great guy, very friendly and knowledgeable. Made the process easy.

- Paulette Templin

It was great and seemless! That said. The springs were not repaired, the wheel bearings were. Thus I was sold the 10 wheels. Thanks!

- Angela George

Thank you so much, Austin is a great person and very capable.

- Chris Murphey

Very fast repair service has done and technician was very friendly and nice, Thank you Caleb

- Anna Oh

- Terry Elliott

Great job thought they were union. Very professional work. Good money spent. Tried to top them but Matthew Gurrero said he enjoyed his job. He needs a raise. Happy doing businesses very satisfied. Very professional

- Terry Elliott

Caleb did an excellent job of replacing the broken spring and aligning the door. Thank you very much for your prompt response to my call.

- Ronald Fickes

Very pleased with the Mr. Mathews and the work he did. Would definitely recommend your company to others.

- Ken Tacke

Chris was wonderful. Couldn’t have asked for a better tech to not only install but walk me through all the perks of this new door along with how to approach any repair / maintenance issues we might face in the future. I give him five stars all day long!

- Kory Love

I had 3 different tech's at the house a different times. all three were extremely helpful, professional and efficient. They answered all my questions without hesitating.

- Bonnie Ellison

- Kari Dasher

Matthew Guerrero was fantastic. Got a flat tire on the way to our home. Risked life and limb to fix it himself so we wouldn't have to reschedule our install. Paired his lovely and gregarious personality with expertise and total professionalism for a perfect installation of our new door. He's got to be Precision's best! Thank you, Matt and Precision. You have customers, or at least a good referral, for life!

- Kari Dasher

Everything went well and Jordan did a good job. Can't tell the difference between the old and new door.

- Bob Roegner

Austin came out and got the repair done quickly. Door is now working and way quieter when he was finished.

- Mark Grabrick

The tech Robert Mathew’s arrived to survey the problem of garage door sometimes not closing and caught the problem right away that on each side of the rails there was a bolt loose and interfering with closing. He tightened each bolt and continued with checking the entire door for any other possible problems and found none. He tested the door again a few times and all worked well. He solved the problem that I called about.

- Barbara Gates

I was very happy with the job Austin Kephart of Precision Door did in fixing and adjusting my stuck door. I will recommend Precision Door to all my friends.

- Ronald Fickes

excellent service, both in the ease in making a appt and a text when the text was on the way and the actual install of the opener. The tech was amazing, knowledgeable, and answered all my questions. I am super happy with the service I got.

- Rhonda Harvey

Exceptional service. Austin was kind, efficient and knowledgeable! He was very patient answering all my questions and showing me how everything works. He did a great job on the install of the Genie opener and resetting the torsion system. I also got a text telling me he was on the way and came at the start of the 2 hour window time. Very happy with the whole service.

- Rhonda Harvey