Precision Garage Door Service & Repair
Mill Creek, WA

Excellent service and quality from a phone call request for service to an advance notice of the appointment, it was great! The repairman, JPFelix, was on time, efficient, extremely knowledgeable about the wooden garage door originally installed in 1996, the good points about it, and the problems caused by temperature changes. He fixed the problems after diagnosing them within an hour. I highly recommend his work for Precision Door Company. Thanks for the outstanding experience. The customer service was a plus from start to finish!

- JOY LAUDERBAUGH

Justin was another great technician and did a great job

- Jim MOTHERBAUGH

Chris and Derrick did an excellent job in a timely fashion. They answered all my questions as they were both friendly and professional. I would highly recommend them to my neighbors, friends, and family.

- Teresa Guy

Great, professional service. Very knowledgeable. Willing to explain the process to check out the components of the garage door and what to be aware of for safety and proper care.

- Robert Eggers

Very good service, although I need new door panels the service was very professional.

- Tanya Aujla

Hello, Kat and Vince came out to examine my garage door, recommend repair/replacement/upgrade options, and provide me with a variety of estimate for those options. I was pleased with the timeliness of their visit in the window provided, the courtesy call in advance, and the willingness to answer all of my questions about options and combinations thereof. I communicated with the director of our HOA association to confirm door design compatibility and discuss HOA deadlines before down-selecting the best option to meet my needs. I have reached out to Kat with additional questions and she was very speedy/thorough in her response. I expect to make an option selection this week. Based on my experience to date I would definitely recommend working with Kat/Precision Door to my neighbors, family, and friends.

- Teresa Guy

Mike is the best. He explained everything in detail. He told me at length which product would be the cheapest and the best quality. He didn't try to sell anything to me but rather helped me make informed choices. We had used Precision around 7 years ago too. And we were happy to use them away.

- Deepti Sharan

Precision Garage Door is the BEST. Everyone you deal with is kind and listens to your needs. No question or learning knowledge is too small for them. I would never have any garage door after having a Precision Garage Door! It is the Porsche of all garage doors!

- Kathryn Wheelen

Daniel was great! Knowledgeable, friendly, and did great work. Thanks!

- James Koo

Great service. Kyle was honest and efficient and did a great job

- Julio Pabon

Kyle arrived on time and was extremely professional and replaced the key pad without charge due to the continued problems we have experienced since it was installed with the doors. Recommend Kyle and Precision Doors very highly!

- Lynn O'neil

Nathan is very experienced and super friendly. He not only replaced the defective wall control nunit but

- Yong Zhang

Very knowledgeable team was able to diagnose the problem with my garage door opener. Quickly determined that best course of action was to install a new one and had everything up and running within no time. Will recommend and use again.

- JUAN VARGAS

What started as what appeared to be a faulty opener actually revealed a failing motor/receiver, and I appreciate JP being cheerfully, persistently willing to hang in there until the real problem was finally resolved. I'm grateful to have a smooth, working new garage door opener, at last!

- Dianne Bratz

Precision was great to work with. The estimator Kat was knowledgeable and walked us through the process and materials thoroughly. The doors were severely back ordered but did come in earlier than expected. The installer Sean MCoy was on time, professional, courteous and gave us great tips to extend the life of the doors. They look amazing, he did a fantastic job and left our garage clean of any debris! Highly recommend!

- Megan Raff

Precision was great to work with. The estimator Kat was knowledgeable and walked us through the process and materials thoroughly. The doors were severely back ordered but did come in earlier than expected. The installer Sean MCoy was on time, professional, courteous and gave us great tips to extend the life of the doors. They look amazing, he did a fantastic job and left our garage clean of any debris! Highly recommend!

- Megan Raff

Great job and very happy with how we were able to get an appointment. and JP Felix did a great job replacing the springs and checking everything out to make sure it was working well

- Victoria McAdams

Amazing, very helpful and knowledgeable

- MOHAN YECHOORI

Antonio Maes replaced all springs on two doors, adjusted the chain drives, and lubricated the system. He was capable and thorough. He also proposed four different services with steadily increasing "price points," as required by the company. The representative I spoke with told me the cost would be $89 for a service call, plus the cost of parts only. What she didn't say is that parts are very expensive.

- Michael Logan

Carlos was very kind, knowledgeable and professional. I would hire Carlos again for all garage door services.

- Krista