Precision Garage Door Service & Repair
Monroe, WA

Very informative and helpful, fixed the problem

- bryan thompson

Mike was great! Mike, trouble shoot why the door was intermittently working and then not working properly. Mike did some trouble shooting and found a loose connection from the install was causing intermittent functionality and completed the work as a warranty with no charge. Mike also was very helpfully, he explained the garage door fonctions and pointed out the clunk as you first open the garage door was probably due to paint on the seal causing friction as the door started to open. He recommended that I remove the bit of excess paint than got on the underside of the seal. (which I have just completed doing.) I will happily recommend Mike and Precision Doors in the future.

- Russ and Jessica Peterson

JP was very patient in observing & testing my garage door to try to understand what problem may have caused the door to malfunction. While he found no specific problem, he worked with me to test it once it was working again. I decided to join a yearly maintenance plan to keep the door working properly. I am happy to work with Precision Garage Door.

- Michael Sfanos

Awesome service and professionalism. I've used Precision door company in the past and now. As a home inspector for 28 years I've seen thousands of garage doors and openers and companies and Precision is the best. Recommend them highly 👌.

- Paul Rogers

Fantastic service. Called precision at 8:30 as our garage door spring was busted. Ronnie called to let me know he was running ahead of schedule and was able to assess and fix our garage door quickly. By 11 am we were back to using our garage door. Professional, polite and efficient. Very pleased with service from beginning to end. Thanks precision!

- Alex Lupenski

Very professional and timely!

- Keith Peter

Drew called ahead of time to confirm job and arrived on time. I was having problems activating a new remote. I was anticipating replacing the overhead unit. Drew deducted the overhead was not allowing this particular remote to program. He sold me a different type of remote and all is well. I appreciate Precision Door Service expertise and courtesy. I highly recommend them!

- Robert Cullison

Our garage door was broken and it did not work. Chris from precision Of Seattle came out to give me an estimate and detail all the needed repairs! He put together a package and the best outcome available and present it to me in a very professional courteous way being helpful while doing it and making sure that I understood everything needed to know regarding the repair and the timeframe to do so. I was very pleased with the field tech Chris Wilde. Ultimately the way he presented me the package to repair our garage door is what made us decide to go with this company! Chris was very courteous and caring for our needs while being professional and a great representative for his company! Thanks Chris for making it that much easier On getting our garage door working again :-) we recommend this company to anyone needing garage door repair or replacement!

- James Leettola

Ronald Greenman was excellent and professional. He was very informative when answering any questions I had. Thank you for repairing our garage door and giving me all those great recommendations of what needs to be done next!

- Sangoune Vorachak

Was on time and did a great job.

- Adam Clarke

JP was great! Professional, knowledgeable and fast. Great company with great employees!

- Wayne Peck

Nathan was outstanding! He explained our garage door and opener, told us what to expect, and explained what we should look for. In addition, he was friendly, positive and very customer focused. We will use Precision again, and we will request Nathan Williams, for sure!

- Dan Read

Nathan is outstanding! We will request him, in the future!

- Dan Read

Reliable and professional service. This is the 1st door and 3rd automatic door opener they've installed. Always happy with the results. Highly recommend.

- Mark Richardson

Calls before arriving. Prompt, thorough, friendly service. Seems to be very knowledgeable.

- Jessica Peterson

Mike was on time, friendly, professional and expedient. He fixed what was needed and told us of some potential issues we need to watch for. He didn't try to sell us anything; he just gave good information. This is our second experience with Precision and we are happy customers! Nice to have a company we can trust!

- Dan Read

The scope of my job was to install a garage door opener which I had previously purchased on my own. My first attempt to have someone install my opener was dealing with a different and unresponsive company. Tired of being ignored, I called Precision Door Service. I talked to a live person (always a positive beginning experience) and was able to confirm a date and time right then. I was texted and emailed the confirmation date/time along with a phone number to call if I needed to change things. On the appointed day, my earlier appointment went faster than planned so I called to see if I could move up my appointment to an earlier time. Again, I talked to a real person and they confirmed their rep did have an earlier opening so they move up my appointment. Within about 30 minutes or so, the rep called and said his previous job was finished sooner than planned and that he was on his way. Once he (Nathan) arrived, he assessed the health of my garage door to verify that the spring was still good so that installing my new opener would be worthwhile and not prematurely burn out (I appreciated that). Then he got to work and finished within the 2 hours he stated the job would take at the start. He even reused some of the bracketing and wires from the previous opener to save me a few extra bucks. When he was done with the install and programming of everything, he spent a little bit of extra time educating me in some of the things to be aware of on my opener to make it safe (I had purchased it myself a few weeks ago and did not buy an opener through Precision). He also recommended a power conditioner to protect the opener. He also gave me an assessment of my door and pointed out how it was starting to fail and where to do maintenance to keep it working as long as possible. He also gave me a rough estimated cost for two different paths to go if and when I decided to have the garage door worked on. To conclude, I am very satisfied with the installation work and the customer service of Precision and will certainly contact them when it comes time to fix or replace my garage door.

- Michael in Monroe

Chasen was great! Explained the cost and benefits of all different options. Answered all my questions and very friendly. Great job!

- Jon Ebert

Great wealth of information and fast!Appreciate all the work.

- Andrea Edwards

Your technician was outstanding! This was the second job he completed for us. I would highly recommend your company, as everyone from scheduling to the installer was professional and detail oriented. Thanks for making the process so easy.

- Rocky Lambert