Precision Garage Door Service & Repair
Brier, WA

I requested repair of my broken commercial-size garage door spring, but a residential team was sent out. The residential team (Carlo and Michael) assured me that I clearly indicated my door was commercial-sized and the mistake was Precision's (believe it when the outgoing message says all calls are recorded--and used! Carlo and Michael were polite and apologetic and called the office to schedule a commercial team but an appt was not available for 2 more days--a problem as my car was trapped in the garage. Thankfully, Carlo and Michael were able to manually open my large and heavy door so I was able to get my car out. This is the 2nd, if not 3rd, time, I have called Precision for my commercial door service only to have a residential team sent out. Grrr. Carlo and Michael made the best of this situation.

- Allyson Templeton

Excellent

- Bruce Rhodes

Could not access on my phone when I pressed this section, might be a bug in the system. Nathan was very friendly, helpful and supportive, an excellent with his service.

- Casey King & Laura Cancel

Professional and friendly service technicians. Quality workmanship on the installation.

- Mike Nolan

Precision Overhead Garage Door Service did a great job with our annual garage door tune-up! Thank you!

- Kathy S

Garage door runs smooth very quietly, the inside door needs to be fixed. Otherwise I’m very satisfied,

- Darrell & Leslie Mellum

JP was excellent! He was knowledgeable, kind, friendly and efficient. Thank you!

- Casey King & Laura Cancel

JP came right on time and was very efficient. He diagnosed our problem right away & fixed it with ease. He was very friendly & personable. If we ever need our other garage door fixed, we will definitely call Precision Garage Door Service. Thanks so much!

- Bruce Clute

Great customer service and a pleasure to have Precision be our DOOR PEOPLE.

- ALICE/PAT RUTHERFORD

I will say that I felt like I already knew Karlou before he arrived from his bio which made me very comfortable. I commend your company in that introduction. He and his trainee (I'm sorry I forgot his name) did a fantastic job, were very professional and represented your company extremely well! I will surely recommend your company to others. Thank you. Steve

- Steve Lochrie

Mike was a competent technician.

- Robert Miller

Excellent service from booking to replacememt of my old opener with a new. All friendly and very efficient, friendly, and professional. Thank you! Mike

- Mike Dahl

Everything went perfect. Tech arrived when scheduled and completed all work in under an hour.

- David Merkle

Kat was very timely, personable, professional and quick. She explained the benefits of all the products we discussed and didnt push anything I didnt ask for. Great person to work with

- Marcus Hicken

Excellent service by Kat in coming to our home and giving us a bid. She explained things clearly and answered all of my questions knowledgeably.

- Craig Curran

JP is a true professional, and does excellent work at a reasonable price. He thoroughly explained all steps in the repair and my options. I will definitely recommend and use JP and Precision for all future work.

- Brian Johnson

We just moved to another house. There was already a Precision opener installed but only one remote. Precision came out the next day and set me up with a couple remotes, keypad remote lubricated and inspected my system. Good, quick friendly work.

- Doug Deppa

JP came the same day I requested service. He explained my options for spring replacement and gave me the prices. The springs were not available that day, so another appointment was scheduled for three days later. He replaced both springs and the bearings. He knew what he was doing, so it was pretty quick. I was very satisfied with the service. JP was professional and answered any questions I had. I would recommend Precision.

- BP

Service was good but…we understood the service call would be $79. It was that for the call and another $79 for the actual service. Still a fair value but it was misleading, to say the least.

- Kurt Schauermann

Nathan is an exceptionally good technician, communicator, and effective repair expert. As good as it can be. He was a true joy to work with.

- Chris Cunnington