Precision Garage Door Service & Repair
Mercer Island, WA

Door was working better after last week's repair but still intermittently did the same thing, where the door would come partway down then go back up even though nothing obvious was in the way of closure. Daniel was very thorough today and discovered that the wire to the safety sensors was loose in it's fixture. He also worked on the tension of the spring, as well as the closure both at the bottom and the top of the door. So far so good.

- Carol Teitz

Antonio did a fantastic job in replacing the broken torsion spring in our garage so quickly. Thank you for getting this squared away for us within 24 hours of opening the ticket! I'll make sure to recommend your team for any future jobs. Thanks again for all your help.

- Ryan Leung and Debbie Louie

We are very happy with our new garage door. Thank you for the professional service and install by Derek!

- Derrick Adams

Ben Bahr is super nice, reliable, courteous, and does a great job. Today he serviced our garage doors (oiled, tightened & replaced screws, put a roller back on, fixed lights, and maybe more). He also put in a new key pad (old one broke). So glad he is a loyal employee and has stayed with Precision all these years. By default, I have been a loyal customer. Thank you!

- Jeff Newman And Carrie Wernick

Robert was an excellent technician. Very efficient, friendly, informative. He fixed our problem and left the workspace neat and tidy.

- TRACEY DUBOFSKY

Robert arrived on time and went right to work. The new opener was up and running in no time. He cleaned the work area and left everything need and tidy.

- Janice G

Robert was very knowledgeable and thorough in explaining the problem and making sure it was fixed so that it would be safe to use. He also explained that since the opener was purchased by the customer there is no warranty. I highly recommend him to future customers. M. Robertson

- ROB ROBERTSON

Very happy, great job.

- James & Nancy Aldrich

Antonio is polite and knowledgeable and courteous.

- Guy Crow

August 31 2022: Contacted Precision for garage door repair. Service call easily fit working from home schedule. Technician Jonathan Topping called while enroute with ETA, most help in managing this customers work schedule. Jonathan was professional, courteous, respectful and on time. Residential broken garage door spring was removed/replaced with better than OEM parts. Evaluation was provided on overall condition of other door parts, was provided with cost estimate to keep garage door operating as designed for years to come. Jonathan gets 10/10 rating from this discerning home owner. Good job Jonathan, and thank you again.

- David MacMillan

Carl was on time & excellent to work with!!

- Leslie Macdonald

My project was an upgrade to a pair of old garage door openers, installation of new torsion springs, and replacement of the rollers on the door. Carl Richardson came out late Wednesday, scoped out the garage, and gave me a quote. I signed and he started the installation early Thursday. He was done before noon. There were two glitches before the openers were working completely. First, it took a day to get the openers on my WiFi network (due to an iOS incompatibility I pinned down through trial and error--for this I blame LiftMaster). Second, I needed a HomeLink repeater to get the buttons in my cars working (because of the age of the cars, I should have been ready for it), and Amazon got it here overnight. Neither of these glitches detract from the superb install that Carl did. He was exceptionally responsive to my questions and concerns, very easy to work with. and--most importantly--the installation is a thing of beauty. Wires are dressed neatly and stapled to the wall, the old openers and wiring removed completely, and the job site completely clean of any detritus. If I could give Carl six stars I would. Recommend without reservation.

- Nelson Wright

- Tim White

Excellent communication and professional service. Carl was pleasant, efficient, and professional.

- Carrie Hall

Incredible service. Robert was very detailed and at the same time personable relating to his services. Nagging door problem resolved efficiently at low cost.

- Todd Hixon

Thank you for the excellent service!

- RICHARD DELMISSIER

Precision Door was amazing - and Karlou in particular. Prompt, professional, friendly service and a job well-done.

- Lavinia Touchton

I called and requested for a Remote opener for my door as we lost our original one. I have received it today BUT I do not know how to program it to my garage door opener. Will call tomorrow for help. Anil Bagai

- Anil Bagai

Robert was great. Knowledgeable and very helpful in figuring out the least costly way to make the repairs I needed. It was greatly appreciated. I'll ask for him the next time we have door problems or need service. THANKS, Robbie Robertson

- ROB ROBERTSON

Robert was friendly, knowledgable, competent. He fixed my garage door and made suggestions about how to handle problems in the future. I would highly recommend him to anyone who asked for a referral.

- Barbara Robertson