Precision Garage Door Service & Repair
Puyallup Area

D J did a fantastic job of replacing the bottom seal on my garage door. He also replaced the vinyl trim on the outside on the garage itself. He was very helpful on how to maintain good function of the door and safety functions. Very pleased. Quick service too.

- Helen S Smith

Excellent! Austin was on time and knew all about the garage door, what was working well and what wasn’t. He’s going to get us a spring and come back and replace that for us too. Didn’t try to upsell me a whole new garage door. Very thorough and great customer service.

- Erin Peoples

Very knowledgeable tech, explained options well, great job.

- Herman Perkins

We need to record the error code so Justin knows what to fix. I will call Justin when The door malfunctions again ,with the error code.

- David Richards

Dj did a wonderful job thank you

- Richard Mazza

The tech was Duchaum Joseph, he came in place of Bryson Kahue. Duchaum was only a few miles from our home, they traded jobs, it was easier for them, I'm o.k. by that. Duchaum is very knowledgeable, he took no time to fix our garage door issue. I would highly recommend him and would love to have him back, if the need arises. Merry Christmas and thank you again, Joe and Kathy Pruitt

- Joe Pruitt

Bryson was excellent! Very supportive

- Steve Young

There was no broken spring I merely needed instruction in how to reattach the red emergency cord and re-engage my garage door opener's motor.Bryson was no help at all. I scheduled an appt. for Thursday Nov. 18 at 4:30 PM the person on the call assured me that 4:30 was fine and had been approved by her supervisor. Bryson began calling several times around 9:00 that day, and leaving messages, I was at work and made time to return his call around 2:00. He informed me that his company did not adjust their service windows to accommodate customers, additionally, "I was not entitled to 24 hour service." All I asked for was a half hour, Bryson was insulting, disrespectful, and spent several minutes scolding me and insinuating my business with his firm was am inconvenience, and that I was the problem. Bryson finally told me he was not coming for the appt. I have no desire to utilize this technician in the future I don't want him working on my equipment with that attitude.

- Doug Sears

AWESOME job! Thank you for getting our door fixed quickly

- Angela Ballard

Did great job. Lubricated door parts.

- Kathy Maillard

We appreciated the quick response to our issue. Duchaum was very informative on the 'proper' maintenance of the garage door system. His 'teaching' style was appreciated.

- Sherry Dega

Justin did great job. Was knowledgeable and professional Thank you for your service

- Mike Qunell

Very pleased with the efficient, courteous service we received today.

- Karen & Steve Stannard

Justin was AMAZING listened to all my complaints and frustrations. Being a senior and not much strength left I need a rope easy to pull down.. Justin even had to put muscle behind it to release/connect trolley. He set me with a system a 2 yr old could pull down a release and was so empathic to my frustration.. very good tech!!! He was very knowledgeable on the equipment and working of all the different systems. JUSTIN is a 5 star.. I would/will highly recommend him to friends and neighbors!! Precision you have yourself a hell of a tech!!

- Patricia Williams

Did outstanding job.

- Frank PEARCE

Awesome service, professional, friendly, on time. Would recommend and use Duchaum again :)

- Jenifer Thornton

Precision Door was very prompt with the repair. The tech Justin Walker was efficient & polite. He explained everything about the repair, the options, & how to maintain the door springs by lubricating them. This was the 2nd time my family used Precision Door, & we have been happy with the service both times. I have recommended them to others. Great company!

- Mary Ness

Very good and personable. Did install quickly and efficiently. Demonstrated operations. Absolutely satisfied with service.

- Mark Noll

Duchaum (DJ) was absolutely awesome! I did a bit of research ahead of time and I had total confidence that he was installing the right product for me. He was super personable and professional. I’m your newest fan of Precision and glad to have Duchaum as my guy! Thank you!

- Jennifer Moberg

Justin did a A-1 job. Got the job done in no time. Will be using this company for now on. Thanks.

- Beverly Murphy