Precision Garage Door Service & Repair
Lacey, WA

Read what people are saying in Lacey, Washington
53 reviews, Averaging 5 Stars!
Star Star Star Star Star
360-207-6998
Here at Precision Garage Door of Seattle, we work hard to maintain a high standard of quality in our business - with our team, our products, and our service. We live where our customers live in the Lacey area and consider it a privilege to help make homes beautiful, secure, comfortable and convenient. Give us a call, and we'll take good care of you, too!

Friendly, knowledgeable employee. Did a great job Thank you

- Jack Dandridge

Duchaum Joseph
Service Provided:
Broken Garage Door Spring Repair
Technician: Duchaum Joseph

Amazing, Austin was on time, communicated the problem and made suggestions for the repairs. He was quick and very efficient. I would recommend this company to anyone needing repairs or service to their garage door. This place far exceeded my expectations! Thank you Austin!!!

- Linda Brownell

Service Provided:
Broken Garage Door Spring Repair

Mr.Guerrero was on point. He is truly a professional and an asset to your company. He deserves a promotion, a pay raise or both. Awesome Technician. Awesome Company. Thank you Precision of Seattle.

- George Flores

Matthew Guerrero
Service Provided:
Garage Door Install
Technician: Matthew Guerrero

I got great service from Austin Kephart—he answered all my questions and reassured me that the repair he made—spring replacement—should last a lot longer than I had hoped. He was finished in less than an hour. Finally he made sure I knew how to open the garage door in case of a power outage, which was invaluable to me. (He was also very tolerant of my boisterous dog!)

- Karolyn Kraft

Service Provided:
Broken Garage Door Spring Repair

I was put off by your impersonal, bureaucratic way of dealing with me. I won't be using your services.

- Ann Stewart

Duchaum Joseph
Service Provided:
Broken Garage Door Spring Repair
Technician: Duchaum Joseph

The purpose of this service call was to acquire two new remote controls and to eliminate all previous door control codes. This purpose was accomplished. Thank you. Regarding replacement of the old door springs. I will make the decision regarding door springs within the next 7 days and I will call your technician as previously agreed.

- Richard Fife

Duchaum Joseph
Service Provided:
Broken Garage Door Spring Repair
Technician: Duchaum Joseph

Decided in August 2020 to go with recommendation of Precision Door and replace my opener with the Marantec Synergy 260 since it was a quality German made product. DJ did a great job installing and educating me along the way. Several months ago (2021) and again recently Feb/Mar 2022, we had a couple instances of door opening uncommanded. This last time I also got a error code 48 which isn’t in manual and also was unknown to Maratec customer service and Precision Door installers. So, I had a service call today (4Mar22) and asked for DJ. He came and was puzzled at the issues, but adjusted open/close settings and we confirmed I had no old battery in remote ( I don’t even use mine since my car is programmed). I paid the nearly $100 service call as I expected since I knew this isn’t under warranty. I then mentioned to DJ I wanted to be sure to fix issue while under the two year manufacturers warranty since I had until August. He said that it was only a one year warranty per Precision Door. He seemed surprised the manual I had described a 2 year warranty for my model, took a picture of this and said he’d follow up with his manager. I don’t doubt his word as he seems to be a great guy and I believe he’ll follow up for me. I am surprised this line isn’t even made anymore and a little concerned I’m already having issues since it wasn’t cheap; especially to a retired military guy! Marantec Written Warranty: - The Synergy 260 System Limited Warranty is 2 years for parts and a Limited Lifetime Warranty for the motor, gear assembly and rail system. -All accessories offer a one-year warranty. -All LED lighting system products offer a 5-year warranty.

- Robert Schoenberg

Duchaum Joseph
Service Provided:
Garage Door Service
Technician: Duchaum Joseph

- David Daley

Service Provided:
Garage Door Service

Austin was very thorough with his inspection of our garage door opener.He found the the problem right away. The part was ordered and the repair was scheduled. Thank you Austin.

- David Daley

Service Provided:
Broken Garage Door Spring Repair

Good service from Chris in explaining process of adding insulation to garage door.

- Debbie Turner

Service Provided:
Garage Door Opener Install
Technician: Chris Thoennes

I would highly recommend Precision. Our door broke on a Friday evening. I went online and was able to schedule an appointment for the next morning. Bryson arrived on time and did an excellent job. Thanks for a job well done.

- Susan Girsch

Service Provided:
Broken Garage Door Spring Repair
Technician: Bryson Kahue

Whoa, it sounded like a shotgun went off in my garage! Come to find out the springs on my garage door had snapped from old age and needed to be replaced. A friend recommended Precision as they had used them in the recent past and had been pleased with the service. I gave them a call and I'm glad I did. Knowing that the door would not open without the springs, Justin Walker at Precision made time in his schedule to come out to my house by 12:30 on that same day. He explained what needed to be done, let me know that replacing both springs was the better way to go since the other one would likely snap in the near future, and was able to get the job done in about 40 minutes. My door is now back up and running, I have a warranty on the springs and installation, and all at what I would consider a reasonable price for Mr. Walker's professional service. I will certainly recommend Precision and Justin Walker to others in the future.

- Rod Swisshelm

Service Provided:
Garage Door Service
Technician: Justin Walker

Whoa, it sounded like a shotgun went off in my garage! Come to find out the springs on my garage door had snapped from old age and needed to be replaced. A friend recommended Precision as they had used them in the recent past and had been pleased with the service. I gave them a call and I'm glad I did. Knowing that the door would not open without the springs, Justin Walker at Precision made time in his schedule to come out to my house by 12:30 on that same day. He explained what needed to be done, let me know that replacing both springs was the better way to go since the other one would likely snap in the near future, and was able to get the job done in about 40 minutes. My door is now back up and running, I have a warranty on the springs and installation, and all at what I would consider a reasonable price for Mr. Walker's professional service. I will certainly recommend Precision and Justin Walker to others in the future.

- Rod Swisshelm

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician: Justin Walker

Justin was awesome! He was very nice and explained things in a way that made sense. He answered all my questions, even the once that I asked more than once. He explained the service, warranty, and future needs in a thorough manner. And the work was done way quicker than I thought it would take. Thanks!!

- Tang Smith

Service Provided:
Broken Garage Door Spring Repair
Technician: Justin Walker

This call was for a routine Lube & Tune, but also to reprogram my keyless entry which had somehow lost its programming and was not working. I called to schedule the appointment on Tuesday and the technician was here on Friday. He arrived within the time frame and I was notified both of the confirmation of the appointment and also received a text when the technician was on the way. The technician was friendly and helpful and explained the work that was being done. The work was done efficiently and quickly and the charges were fully explained to me. This is the third (or maybe fourth) service I have had done by Precision and I have been very happy with the service I have received.

- Alice Brown

Duchaum Joseph
Service Provided:
Garage Door Service
Technician: Duchaum Joseph

- mike Johnson

Service Provided:
Garage Door Service

Austin was awesome, great service, friendly and got the job done quickly. Definitely using your services again.

- Michael Johnson

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad

Excellent work by Justin to diagnose the problem, offer solutions and compete the job. It is a very hot day and a Friday but Justin had great customer service skills, didn't try and rush anything and did an A+ job. Very satisfied with his work.

- Andrew Rose

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician: Justin Walker

I'm very happy with Justin work. He kept me informed and explained all work to be done. I will call and recommend Precision again. Thank you.

- Joseph Olguin

Service Provided:
Broken Garage Door Spring Repair
Technician: Justin Walker

Duchaum was great! He inspected my garage door prior to beginning work and walked me through the different options to fix the door as well as other things that may need attention at some point. Duchaum was able to get my door repaired quickly and without any hassles.

- Chris Hughes

Duchaum Joseph
Service Provided:
Broken Garage Door Spring Repair
Technician: Duchaum Joseph
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Lacey Average Rating
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51 Total Reviews
  • 5 Stars
    53 (103.92%)
  • 4 Stars
    0 (0%)
  • 3 Stars
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  • 2 Stars
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  • 1 Stars
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