Precision Garage Door Service & Repair
Lynnwood, WA

This review is for the installation of the new garage opener not the opener itself for time will tell, my service tech was Justin Pinkerton. He was on time and even called to let me know that he was on his way, which you don't see much anymore. once he arrived Justin went to work inspecting every aspect of the garage door. he was very informative, and I even learned a few things about torsion springs and their life cycles to boot. After discussing my options with Justin, I decided to have the springs replaced and a new opener and rollers. I was pleasantly surprised that he was not trying to upsell me and gave me many price options to. There was no pressure at all. Once we decided on what work was to be done Justin got right on it and a couple of hours later it was finished. With myself having a long experience with construction and finish work,(and smart enough to know to leave the torsion springs to the pros) I was extremely impressed with the quality of his installation, then Justin went over the operation of the new opener with me. now what real sold me on Precision door service's was the fact that after Justin had left I started to have an issue with the opener itself was giving an error code and would not close, I called Justin right away (they acutely give you a direct cell number to the tec, unlike others were you have go true the main office) now mind you this was a Friday afternoon appointment and Justin was already half way across town, he could of easily put it off till Monday but turned right around to address the issue. turned out that the opener was defective and would need to be replaced. Justin then got the door closed and secured for the night then set a appointment for the next day to replace the unit. as with the first day Justin was on time and called ahead with a arrival time, and the new opener works beautiful now. I cannot say enough about the service that I received from Precision doors, if the rest of the technicians are half as good as Justin was you are in good hands with Precision Doors. I WOULD HIGHLY RECOMEND THEM. Thanks Precision Doors David Burns

- David Burns

Jeff was very knowledgeable, friendly efficient and have the job done in a little less than three hours. He explained everything well, and I am very pleased with the finished work

- Cathy Davis

Justin was very helpful and made suggestions how to fix the seal of my doors. Will definately call him when I decide to complete the work.

- Kim Hunt

Hello, Mike was very friendly and informative. He will be getting me a quote. I enjoyed his friendly conversation and I felt like I was talking to the right guy for the job.

- Kennelly Keys Music

Thank you for yor wonderful work

- Thrive Communities - Woodcreek Apartments

Justin Pinkerton arrived on time with all tools and parts needed to replace the bottom garage door seal. He was knowledgeable and friendly. He explained options and prices for replacement. Completed the job very quickly, and removed debris. I would highly recommend him and would not hesitate to Precision Garage Door for garage door repairs.

- Jane Gilliland

Outstanding! Repair was fast, professionally done, and techs arrived ahead of schedule. As they were finishing up, I fell on my butt in the driveway. They called 911 and assisted my wife in getting me ready to go to the ER. Pros! Every time I have used this company I have received outstanding service

- Philip Young

Very knowledgeable and friendly.

- Cathy Davis

The repairmen were very courteous and knowledgeable. They up sold me on a few items that obviously needed attention soon so I agreed on adding those items. Glad I did. I would have no problem using Precision in the future or recommending to a friend or neighbor. Thanks for the quick repair, garage is working great👍

- Ken Morledge

Antonio came out to give me an estimate on my garage door repair. He was very courteous and knew right off the bat what the problem was with the door not opening. He explained everything in detail and showed me my options for what work I would need to have done. He was very thorough.

- Robin Atkins

Robert Mathews was Very knowledgeable & personable excellent workmanship Thanks Loren

- Loren Price

Honest, Friendly and accommodating

- David Chavez

Nate is a professional.

- Tim Clune

Outstanding technical support! Technician was extremely professional and obviously used his years of expertise to resolve all of our garage door issues. He is a real asset to your company. Thank you so much for everything you do!

- Martha Rama

Ben was super helpful and showed up right at the beginning of the appointment window. He explained everything very well and completed the work very quickly. He also didn’t leave a mess once he was done. Great experience all around.

- Matt arnett

Thank you for the quick response, positive service, and ability to fix immediately after estimates provided. Explained all options beforehand and explained service provided after repairs. Did a great job and can easily recommend Precision for anyone else that needs service.

- Patrick Stern

The technician is professional and did a great work.

- Rudy Quan

Dan was extremely helpful in reconnecting my garage door to the track and even walked me through how to do it myself in the future. Thanks Dan!!!

- Teresa Sawyer

EXCELLENT - email communication -- prompt, accurate, and helpful. Answered all my questions quickly and efficiently and was patient with me. EXCELLENT - Phone communication - very helpful and personable. They sent an appt confirmation with the tech's photo. What a great idea! EXCELLENT - Repair - prompt, efficient, and great job. Every repair person who has come out over the years has been absolutely great. Good to work with, they do a good job, and they are so nice! (Thank you Ben Bahr!) I appreciate that they got a tech to come out the same day, he had all the tools and equipment needed. I even decided to buy an extra remote and he had one and he programmed it for me. I couldn't ask for better!

- Patrica Birnie

Always a pleasure to eork with

- Gerald Beier