Precision Garage Door Service & Repair
Newcastle, WA

Excellent Customer Service from start to finish. Our technician, Chris Tiffany, was perfect for our job: Great communicator, prompt, knowledgeable, fast but thorough, friendly and extremely professional. Very satisfied. Thank you!

- Tony Argosino

Excellent service. Polite, informative, efficient.

- David Dolson

The service tech, Kyle, was very knowledgeable and friendly to work with. He did a complete check of our system and replaced our failed garage door opener. I would not hesitate to use Precision again, either for installation or repair work.

- Don Stimson

I decided to get a second opinion on our garage door opener. Turns out Karlou seriously upsold us, telling me we needed a lot of parts that weren't necessary. Another company did the work for less than half of Karlou's inflated estimate. Will never call Precision again.

- David Schad

Called in the morning, they were at the house by 11 AM in and out quickly. The company I bought the doors from never heard back from them thanks Precision Seattle

- Andrew Newing

Excellent and timely response

- Nancy & Paul Firby

Very appreciate the services that Dakota provided. My garage door was hitted by my car when I was driving out from the garage this morning. I called Precision company and Dokota came to my house to fix it in the same date. He also provide information if I need to replace the garage door. I will pick up Precision to be my future garage door replacement and maintenance services company.

- Sue Zhu

Ben was very pleasant and did a great job.

- Rick Zeine

Loved the estimator and service tech. From estimation to install took about 4 months, but probably that's due to supply chain delays.

- Mark Novak

Wonderful and helpful estimator, great installer. High quality everything. Took super long (around 4 months) from estimation and order to installation, but that's probably due to supply chain delays.

- mark novak

Mike was friendly and knowledgeable

- Sherrie Nudelman

He was great! Repair was perfect!

- Amitoj Marwaha

This is the second time in 20 years I have required service from Precision Door of Seattle. On both occasions I received excellent service and value. The technicians were polite, neat, respectful of my property, and punctual. Their prices on actual comparable products is a good value. Beware of others with inferior and often times, imported materials. I normally do all my own repairs around my house, including replacing the garage door torsion springs. Anymore it's extremely difficult to buy good quality replacement parts, retail or commercially through my business. My entire bill was just slightly more than the cost of the replacement springs and I didn't have to get on a ladder, and wind the tension on the springs, which I would not recommend any average homeowner do. I'll never replace springs myself again, and the fact that it has been 20 years between visits, i suspect that Precision Door of Seattle will still be around when the need arises.

- Len Trautman

Karlou and his assistant were professional, friendly and efficient. I did similar field service work for 30 years these fellows know their job,and critically treat a customer's property with respect as they work. They were neat and polite, not lacking in any regard as far as I am concerned. If your company has a reward or recognition system,I suggest they are provided the maximum benefit available.They represent the company in a most favorable light. Thanks guys. Len Trautman 10/21/2021

- Len Trautman

Mike was on time and both called and texted to let us know when he would arrive. he assessed our broken spring and gave us our options for repair. it took him less than a half hour to get the new spring in and do all the adjustments. Very professional and easy to work with. Also, they were able to get the repair done in less than 24 hours from our call. Very satisfied!

- Jayne Bell

Karlou and Dakota were quick, efficient, and professional. Nice job.

- Shailendra Jain

The crew was friendly and helpful and didn't pressure us on the sale. We are very happy.

- Jim Quigg

Awesome technician, great communication and efficient.

- Brett Smith

Great service. This was the second time using Precision Garage Door. We had some very old doors that were literally falling apart. Called on Sunday with Carl making it out on the same day to assess and diagnose . We were able to a get a quote on 2 new door systems on the spot. Monday received a call that we were all set for install on Tuesday. Matt showed on time and handled the job for us. He answered all our questions and made sure we were satisfied. The doors look great and we were amazed at the short turnaround time! Thanks again.

- Marcus White

Installation was quick, the tech recommended and performed several very helpful bits of maintenance on the overall door and opener, and the results are impressive! High quality workmanship and a very satisfied customer.

- Amelia Laumann