Chris was very nice and helpful and provided me with a lot of information regarding the status of my current garage door and his recommendation. The only reason I didn't give him 5 stars is that he wasn't consistent in practicing social distancing, which made it a bit awkward. His work included putting the information on his iPad to show me, so in order to see what I needed to know, I had to stand close to him. I wasn't wearing a mask (didn't think I would need to, which was a bad decision on my part and I take responsibility) and neither was he. I know the one on one service is what your team is used to, but for folks like me (in the higher risk category), I really appreciate it when someone delivers something or meets me, they keep the current COVID-19 concerns in mind.
- Nancy Farquharson