Duchaum Joseph
Precision Garage Doors Technician
Date: 9/10/2021
,
I hired Precision to come out and do a routine service on my garage door only to find out there were a number of things wrong that if left unaddressed would have severely compromised the life of the garage door. My tech, Duchaum, was fantastic. He explained everything to me, he was extremely knowledgeable and professional, and did an excellent job. I would definitely hire this company again if all their staff are like Duchaum. Very pleased with his work and am definitely a returning and referring customer!
- Jeff Sbaih
Date: 9/8/2021
Bonney Lake, WA
Was told that doors ordered would be in stock and take only 3 weeks for installation. Contract signed June 16th. It is now September 8 and I have tried to call and email your company to find out why its taking so long. The inly response is a blanket email about covid delays. If that was an issue I wish we would have been told that up front. I have requested a call back or email back more then a couple times with no reply. I have not been able to reach a human since I signed the contract. Very unhappy with customer service. I want to know what your going to do to make this right. If I don't get a call from someone I will be filing a complaint with the Better Business Bureau and the customer protection division of the attorney general.
- Alissa Williams
Date: 8/25/2021
Olympia, WA
I was impressed with his thoroughness and courtesy and friendliness.
- Gordon Tambellini
Date: 8/24/2021
Renton, WA
The technician pressured me into replacing both springs not just the broken one. I felt like he just wanted to make it a more profitable appointment.
- Tom Jacobs
Date: 8/20/2021
Lakewood, WA
Just had an outstanding experience with our door installation through Precision Door Service. From first phone call to the caring, professional and phenomenal installation provided by DuSchaum Joseph, I cannot recommend this company enough!
- John Munn
Date: 8/18/2021
Olympia, WA
DJ did a really good job. Professional and proficient. Also informative on maintenance I can do. I would recommend him to anyone
- Daniel Gregory
Date: 8/18/2021
Gig Harbor, WA
Great way to explain things that needs to be done.
- Levis Mora
Date: 8/14/2021
Puyallup, WA
Technician very proffessional, timely and he explained what he was doing to our satisfaction. I would definitely like to work with him if that need arose again. Thanks
- Jane Gichero
Date: 8/14/2021
Lake Tapps, WA
Awesome service, professional, friendly, on time. Would recommend and use Duchaum again :)
- Jenifer Thornton
Date: 8/13/2021
Kent, WA
Duchaum was absolutely amazing! He was professional, informative, and very helpful.
- Ryan Oconnell
Date: 8/13/2021
Kent, WA
Duchaum did an outstanding job and is extremely knowledgeable.
- James Lewis
Date: 8/13/2021
Auburn, WA
- Ketmany Nakasenh
Date: 8/13/2021
PUYALLUP, WA
Very good and personable. Did install quickly and efficiently. Demonstrated operations. Absolutely satisfied with service.
- Mark Noll
Date: 8/12/2021
Puyallup, WA
Duchaum (DJ) was absolutely awesome! I did a bit of research ahead of time and I had total confidence that he was installing the right product for me. He was super personable and professional. I’m your newest fan of Precision and glad to have Duchaum as my guy! Thank you!
- Jennifer Moberg
Garage Door Opener Install
Belt Drive Garage Door Opener
Date: 8/10/2021
Federal Way, WA
Duchaum,was extremely health conscious and courteous as well as informative and answered all my questions with profound knowledge of the subject. Duchaum gave me all options on how to best address my garage maintenance and durability issues moving forward. Thank You
- Barry Gullette
Date: 8/7/2021
Auburn, WA
I love the professional service quick and accurate and very knowledgeable awesome so happy with the service
- Kent Nakasenh
Date: 8/5/2021
Bonney Lake, WA
He was very nice, explained to me what was going on, helped me fix the problem, definitely would recommend him to my friends
- Sarah Todd
Date: 7/31/2021
Maple Valley, WA
DJ delivered great overall information and tips to extend the life of our system. I appreciate the immediate response to correct our issue. Thank you for a trustworthy tech. Hard to find and retain good people these days. DJ is obviously someone you should keep around. -Tony Green
- Anthony Green
Date: 7/30/2021
Lakewood, WA
There was no broken spring repair. Problem was diagnosed as blocked sensor. Allowed the door to open but not close Product sold was a surge suppressor. Tech was knowledgeable and professional. Quickly diagnosed problem and corrected.
- Robert Fauver
Date: 7/24/2021
PUYALLUP, WA
Excellent. Very helpful and friendly
- Mark Noll