866-525-8538
Here at Precision Garage Door of Seattle, we work hard to maintain a high standard of quality in our business - with our team, our products, and our service. We live where our customers live and consider it a privilege to help make homes beautiful, secure, comfortable and convenient. Give us a call, and we'll take good care of you, too!
My 3 star review is on the technician not the company.
Technician came out and put new springs in garage door. A part broke on the garage door opener so the door wouldn't go up or down. I did not want to spend $700 on a new garage door opener as technician suggested so I ordered the $15 part from Amazon. Installed new part but the door would not go all the way down due to the spring tension being too tight. Called Precision Door. It did take a while to get someone to respond but the company did make it right. Technician came out and insisted the opener was old and the motor wasn't strong enough to push the door down. Although, I could just lightly hold the door and it would go down which indicated the tension was too tight for this opener. Again, he wanted me to buy new opener. After a contentious discussion he finally said he could adjust the springs. The opener then worked fine and has continued to work fine. In all fairness, the opener will probably eventually need to be replaced but it was Christmas week and the timing was bad to look for a new opener and I did not want to pay $700 for a new opener thru Precision Door since I had just paid $1400 for new springs and bar. I felt the technician wasn't willing to provide any options to try even if it was only a temporary fix. His attitude was that the only thing to fix it was to replace the opener.
- Ellen Eenhuis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Every tinge was good and smooth.Thank you
- Enisa Memic
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door
Chris and Daniel were awesome! No complaints. Communication and expectations were outstanding.
I do have to say I was mislead about the service and price I was quoted by the phone rep. I made an appointment for a garage door tuneup for $79.95. Based on my experience with Overhead Doors, I assumed this meant they would do an inspection, lubricate door as necessary and recommend any additional items necessary to repair damage. However, instead I was told it was $89.95 for the tuneup and on top of that another $80 for the lube and tube. Not sure why I was charged twice or why they are considered two different services. What is a tuneup?
- Kim
Service Provided:
Garage Door Service
Nicholas was able to fix the problem with no real labor involved. He did not charge us for a service call. We appreciate his courtesy and help.
Thanks,
Mike and Sue Shouse
- Sue & Mike Shouse
Service Provided:
Garage Door Repair
Great professional service
- Anita Tiwari
Scott showed up on time and he was professionally friendly. He knows his onions. Thank you.
- Kimo Kimo
Great service
- Jeffrey Wolford
Service Provided:
Broken Garage Door Spring Repair
Chris was our technician, knew his stuff, was efficient, and appreciated. Thanks.
- Ned Porges
Service Provided:
Garage Door Service
Jeff was a wonderful technician. He did a great job with that forecast and we really appreciate everything he did.
Also, Kat came to do the estimate and I needed to call her many times and she was so patient with me and understanding and I really appreciate the hard work that she and Jeff did. They are great and we love our door. We will come back for another one very soon. Thank you so much.
- Jeffery Alexander
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door
Great service, definitely will have them back for next service.
- Joyce & Bradley Angel
Service Provided:
Broken Garage Door Spring Repair
Fantastic, great job and Terrific service that was fast and was precisely accomplished by your professional team.
- Jerry Graham
Service Provided:
Garage Door Install
Product:
Garage Doors
Very fast service
Removed and replaced opener
Very professional service team
- MARLON LEWIS
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
We had excellent service. It started with my initial phone call. I was able to have Precision out the same day. It was going to be an appointment between 8-10pm and then I got a call the time was moved to between 6-8pm and then I was pleasantly surprised when Technician Robert Matthews called at 4:45 pm and would be to our home at 5:00. So much communication! I talked to 3 people at Precision and each person was very polite. It was great. Our technician Robert Matthews was very kind and helpful. He was very efficient with his work. We are very pleased.
- Cathy Marpasert
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Justin arrived within the time
- Michael Miltz
Service Provided:
Garage Door Service
Kyle was way early very honest and job well done thank you
- frankie hicks
Professional,and pleasant!😊👍
- Art Kennedy
Service Provided:
Broken Garage Door Spring Repair
Robert did an excellent job remediating my garage. He was able to not only solve the problem, but then provided a great amount of detail on how to manage the garage for the future. Glad to have them as my service ongoing.
- Jake Wagner
Nicholas was very helpful and provided great customer service!
- Amy Mcafee
Service Provided:
Garage Door Service
Robert,did a great job. He is very knowledgeable.
- Lee Fleming
Service Provided:
Broken Garage Door Spring Repair