Precision Garage Door Service & Repair
Tacoma, WA

Read what people are saying in Tacoma, Washington
351 reviews, Averaging 4.99 Stars!
Star Star Star Star Star
253-220-6005
Here at Precision Garage Door of Seattle, we work hard to maintain a high standard of quality in our business - with our team, our products, and our service. We live where our customers live in the Tacoma area and consider it a privilege to help make homes beautiful, secure, comfortable and convenient. Give us a call, and we'll take good care of you, too!

Excellent service, communication and response. Answered my questions with patience, professionalism and friendliness. Thank you!

- Tambra Donahue

Service Provided:
Broken Garage Door Spring Repair
Technician: Bryson Kahue

DJ was great. He told us everything he was doing & worked quickly. He has a great amiable personality.

- Trisha King Stargel

Duchaum Joseph
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door
Technician: Duchaum Joseph

We are very pleased with the service provided by our technician, Chris. He quickly determined the problem with our garage door and resolved it, along with doing overall maintenance. He was very informative. He is an asset to Precision Overhead Garage Door Service.

- Karen and Doug Benson

Service Provided:
Broken Garage Door Spring Repair

Bryson proved to be a very personable, professional and we hope, valued technician. Unfortunately we were not prepared to do all the collateral work Bryson cautioned us about.

- Debra Losnegard

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician: Bryson Kahue

Please send photos and estimate.

- Patricia Hillman

Service Provided:
Broken Garage Door Spring Repair

Thank you Robert for the prompt repair! We’re so appreciative to have a working garage door again. Robert was great! Very genuine and knowledgeable. He took the time to explain the work he would be doing and explained it in terms my 90 year grandma and I could understand. He went the extra mile and greased up the cable track and checked the ball bearings. He also showed my grandma how to disengage the opener so the door could be opened manually. Very sweet of him! She had been wondering how to do that. We were impressed with the work done and grateful to Robert and Precision for replacing our springs and getting our garage door working again!

- Markee Ross

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs

I am really satisfy for your surporting !!!...thanks a lot!!!...

- Jun Yi

Service Provided:
Broken Garage Door Spring Repair

Could not find source of the issue with why had to hold down garage opener button for the door to go all way down. Possibility that the door sensors could be problem. Murphy's law prevails.

- Jim Jones

Service Provided:
Garage Door Service

Very nice and helpful

- Aubrey Lee

Service Provided:
Broken Garage Door Spring Repair
Technician: Chris Thoennes

Chris was awesome. Very knowledgeable and professional.

- Sean Wickens

Service Provided:
Broken Garage Door Spring Repair
Technician: Chris Thoennes

Service was timely to when I called. Dachum was excellent. Figured out the issue quickly and took care of it. I am very pleased with the entire service from phone call to completion.

- Trisha King Stargel

Duchaum Joseph
Service Provided:
Broken Garage Door Spring Repair
Technician: Duchaum Joseph

Super fast and easy process. Thank you!

- Lighthouse Market

Service Provided:
Broken Garage Door Spring Repair
Technician: Mike Hall

I'm shocked we had to pay for a service call when we have had the opener when we've had the door for less than a year. What happened to customer service? Disappointed and we hope the problem is resolved.

- RANDY BACON

Service Provided:
Broken Garage Door Spring Repair

Chris provided a great review of our door needs and his estimate was based on knowledge of the industry. We look forward having Precision replace our garage door.

- Tab Morgan

Service Provided:
Broken Garage Door Spring Repair
Technician: Chris Thoennes

I am pleased with the tech who came out and showed me what had gone wrong. A simple fix if I had known about the mechanics of how the door system works.

- Judith Rucker

Service Provided:
Broken Garage Door Spring Repair
Technician: Bryson Kahue

Caleb did an excellent job to fix a problem that the last tech couldn’t fix the two times he had been here. Caleb listened and didn’t place the blame on me. He didn’t try to nickel and dime me. He worked fast and efficiently until he had an accidental hiccup. I will call him back because accidents do happen. Warmly, Krystal

- Krystal Edwards Ruelas

Service Provided:
Broken Garage Door Spring Repair

Jordan is very professional, knowledgeable, reliable, and nice customer service person.He is also dependable person

- joe agpaoa

Jordan Akins
Service Provided:
Broken Garage Door Spring Repair
Technician: Jordan Akins

My original service was needed because I backed into my partially opened garage door and it got knocked off it's track and would not open or close. A technician, I believe his name was Bryson, came out that same day and got the door to open and close. However, later I noticed that the door did not come down as far on either side. That left a gap that would have made it easy for rodents, etc. to gain access to my garage. I called for another appointment and Caleb came out. He put a new metal piece across the bottom of the door and a new rubber piece across the bottom that filled in that gap. So far that is working. Hope it lasts. I think all of that work should have been done when the first technician was here. I was not charged another service fee, since technically the job was under warranty, but I did have to pay for the additional repairs. Also, the time scheduled for this appointment was between 8am and 10 am and I was told that I would be called 10 minutes before he arrived. I was not called. I was texted, which I missed, and he arrived a little before 8am. I was not quite ready for him. After he left, I returned my car to the garage and the door would not close. It took a while to get someone to help me on the phone. The phone menu doesn't connect me to a real person. Finally, after someone called me back and I explained the problem, they offered to send someone back the next day. I told them that wouldn't work for me. They finally called Caleb and he called me. He had disconnected the door opener at some point and forgot to reconnect it. He told me how to fix the problem. He also gave me his phone number in case I couldn't do it. I managed to reconnect it. All this said, he was courteous and seemed like a good worker.

- Brenda Weatherford

Service Provided:
Garage Door Repair

Real polite new his job and did excellent work.

- Anita Fuller

Service Provided:
Broken Garage Door Spring Repair

Very professional, helpful, knowledgeable and friendly customer service.

- joe agpaoa

Service Provided:
Broken Garage Door Spring Repair
Technician: Bryson Kahue
Tacoma Average Rating
Star Star Star Star Star
351 Total Reviews
  • 5 Stars
    350 (99.72%)
  • 4 Stars
    0 (0%)
  • 3 Stars
    0 (0%)
  • 2 Stars
    0 (0%)
  • 1 Stars
    1 (0.28%)