Precision Garage Door Service & Repair
Kent/Federal Way Area

The technician showed up as installed the garage door as expected. He was friendly. However, the door that was ordered and installed was not the door that was ordered. We had previously ordered a door as the glass was broken. When that door was being installed it was noticed that our other door was beginning to break so we ordered and IDENTICAL door to match the new door. What was sent and installed was not what was ordered. We currently have two different garage doors. When ordering the second door, there was little communication as to where the door was at. Several calls were made to customer service and they could not tell me where the door was or even if the door was ordered. This was vastly different than our first order experience.

- Korina Weigand/Nathan Weigand

Bryson inspected every aspect of my door and opener, he showed me what the problem was and he told me it was something I could do if I wanted to. I cleaned everything, the door works great! I would call or recommend Precision. Thank you Bryson… K Palmer

- Ken Palmer

Bryson K was fantastic. Fixed the issue and walk me through all the work & future option. I highly recommend the company & Bryson.

- CJ Kelly

The installer was on time and finished the job in two hrs. Very impressive and the door looks good. The tech was Chris Hannah

- Claire Spurgeon

He did an excellent professional job - Thank you.

- Isadore Nagel

Bryson did a great job for us a great person and hard worker.

- Robert Carter

DJ is an excellent tech. He explained everything to me and even gave lots of maintenance advice that i was not performing correctly.

- Rick Kessler

Knowledgeable quick and nice guy knew he was doing in and out quick

- Tim finch

Chris was very knowledgeable and answered all my questions. The doors that he showed me were nice doors. He was professional and was easy to talk to.

- Kathy Parnino

The repair was performed in an efficient and timely manner at a reasonable price

- Howard Syder

I’ve used Precision Garage service on more than one occasion. The results in all instances were most satisfying. I would not hesitate to recommend the company to others. I would also like to compliment

- Ed Russell

Great job

- Mark Morris

Great service from knowledgeable people.

- Jansen Knez

Service and knowledge was excellent .

- Tony Walker

Wonderful experience! Both with Dakota, Door Designer and Daniel, Installation Tech. Very Happy with the results.

- Tanna Crow

Precision Garage Door was timely, efficient, friendly, professional and very pleasant to do business with. Not only did Duchaum repair our squeaky, dragging garage door, but he also educated us on all the ways we could maintain the efficiency of our garage door system. He didn't recommend products that weren't necessary, nor did he try to upsell us on replacing things that did not need to be replaced. I am very impressed with your company, as represented by your excellent repair tech, Duchaum. We will not hesitate to call you again if we have garage door repairs needed in the future. And I will highly recommend your company to anyone in need of your services.

- Tracy Peters

Robert was professional and did a great job. Thank you

- Susi Thomas

First class service. The lady on the customer service desk knew what she was talking about. She schuduled me for 10:00 Saturday morning. The tech called and indicated he might be early. These were 20 year old custom doors and extra heavy (350 lbs) and i did not expect the repairs would go easily and that parts would be available. Bryson Kahue had the necessary parts in his truck and proceeded to repair the broken spring (s) and replaced the rollers. I could not be more satisfied.

- Tom Martin

DJ was great and the service was prompt and professional. I did not get a copy of the receipt for services provided items purchased. Could I please get a copy of the receipt via email? Thank you.

- Mark Marshall

I am now a happy camper! Bryson did a good job and explained the difference between the new springs and the old and I can see the difference in how it performs.

- Rodney Sterley