Precision Garage Door Service & Repair
Gig Harbor, WA

Austin was great. He reprogrammed the setting on the unit where it would work correctly. Hopefully it will behave and not go back to what it was doing. He told me if it starts to act up again just to give him a call. He wanted to make sure it was working like it should

- Sandra Green

It was a genuine pleasure to have Austin do our repairs! He was incredibly courteous and very professional as well as knowledgeable of his trade. We greatly appreciated his timeliness and terrific service as first time customers! Thank you very much.

- Kathy Sawyer

Austin Kephart did an excellent repair job at our home in Gig Harbor. He came to the door wearing a mask and was very quick to diagnose the problem. Austin repaired the door spring quickly and gave us advice for preventative maintenance on the door going forward. He also showed us how to program the remotes before he left as a bonus.

- Olivia H

My home warranty selected this company. The Technician, Justin, was amazing. Not only did he get the garage door opening again, but he performed some maintenance which resulted in a smoother and quieter opening/ closing. I asked if he could check the extra keypad, which he did and after trying several sets of batteries determined the keypad was bad. He had one in stock and the cost reasonable. Before he leaving he gave me a couple of simple tips to help extended the life of the motor. Great experience and I am so happy with how my door works now.

- Tamara Saarinen

Austin was very Professional job was well done cleaned up after he left very satisfied

- Andrew Coster

Austin was helpful and clear with what he was doing. I am pleased to have my garage door working and appreciate Austin's service.

- Ryan Tompkins

Austin did a great job and was very professional, and knowledgeable. The door still has a few dents, but it works. The L bracket has a noticeable outside dent in it that we wish you could’ve been totally straightened out.

- Jeff Lang

Very friendly and informative. Great representative for your company

- Tom Burghardt

Duchaum is incredibly polite and he was very professional and took his job very seriously. Gave us great information about maintaining our garage doors and was courteous and prompt.

- Sari Keim

Called ahead and texted before he arrived. Professional, punctual, fast knowledgeable and thorough. Thanks

- Jennifer Chavez

Austin was very professional and very knowledgeable about the issues of our door. It was nice to have a person come out and truly look at our door to give a quote rather than try and explain everything over the phone and hope that we are all on the same page. Thank you for giving us multiple options.

- Chelsey Anderson

He was very efficient and professional and got our garage door back in working condition very quickly. He explained everything as he was working. We were very pleased with him and his work.

- Tom & Peggy Gibbs

Excellent Job

- Garrett & Sandy Jones

Tech Justin was very knowledgeable of what the problem was and helped us through the process. It was an easy transaction. We’re very satisfied with the work that was done.

- Alejandra Rosier

It was for an estimate

- Rosemarie McKinley

Austin was extremely personable, friendly, covid respectful, knowledgeable, helpful and even did a video for my husband to understand what happened because I didn’t know the terminology! Excellent service guy all around

- Rebecca Ballentine

Chris was great. Professional and friendly. Answered every question. Thanks!

- Alice Koontz

Very happy with Austin’ s professionalism.

- Rudy Nieves

Very polite and informational technician. Did a great job. Doors are working wonderfully well and are now operating much quieter. Thank you!

- Tom Smith

Very professional and courteous young man!!! Reviewed all functions of new garage door motor!!

- Renee Dexus