Precision Garage Door Service & Repair
Seattle Area

Great service. Evan was kind and informative. He did a wonderful job! Would highly recommend.

- Caitlin Kaplan

Evan from Garage Doors Seattle was very professional and helpful. American Home Shield? Not so much.

- Kim Romano

So fast, and so good!

- Phil Aram

Second time using your service as good as the first. Timely response and repair. New spring and motor with work done by your excellent tech, Eva, and we are more than pleased.

- Sonya Teele

Excellent service, professional & prompt. Will use them again!!

- James

EVAN BARNARD: Thank you, Evan, for an honest, no pressure sales appointment to assess if we needed a new garage door or a repair. Evan throughly explained the difference in doors. Made a note that although we didn't need a new motor, explained the benefit of gettin a new one. New door & motor were purchased. ***Complaint for Precision booking - Our experience - Booked online appt..... Got email saying Pecision was confirming appt for Saturday 8-10am (had to get up early, not happy). That time came & went with a No Show. We called. Person said they saw no appt & that you have HAD problems with online booking. She rebooked us & we requested a technician /not an estimator. Husband heard her write it down. Today was our appt. We get a call saying the person you were sending (Kat) read our notes & she was not a technician, Precision would be sending someone else. We braced ourselves thinking that was going to happen on a different day/time. Happy appt could be changed for the same time. My point is there were many opportunities to cancel & go with a different company. Precision was our original garage company. We have had a good experience. We gave you the benefit of the doubt & kept our appt. IF we were someone else, you may have lost customers. Suggestion: 1. Fix your online booking or take that option off your website 2. Clearly highlight the difference between an Estimator & a Technician, it could have turned into different appt times & dates. Thank you! P.S. Craig Sheldon was NOT our service person as listed below.

- Tina McDermott

Tremendous! Expert work with presence and kindness! I love you guys!!

- Margaret Ames

Excellent service!! New garage door and motor installed and are working beautifully. Would definitely use Precision again someday and would recommend to others.

- Jane Hecht

When your excellent technicians were here, there was one part (two for two doors) they were missing. I paid for devices in each of the doors that could be used to open the door if the mechanical door openers failed. The devices that they had with them were too small, because the doors are very thick. They indicated that a larger size had been ordered, and should arrive within a week or two. Could you tell me where this matter stands?

- Eric Schnapper & Kathryn Kelly

Sean was great! Professional and fixed our door!

- Susan Showman

The service was not for a broken garage door spring. It was for a garage door replacement. Kat was great at providing the options for my specific situation, advising on what would be best based on my questions, and gave me some guidance on a few things to look into.

- Kathy Briggs

Kat is a very good rep. She is coming up with very innovative and thoughtful solutions to replace my garage door. I will recommend her to my friends who need a garage door replacement.

- James Kasprzyk

My garage door was dismantled for some remodeling in garage and basement. Dan did a great job in the entire process and especially in the rehanging of the door. He was efficient, kept the area clean and was courteous. He even corrected all the problems of the initial Precision Door installation made years ago and that had escalated into other serious issues and costs over time. I wish he was the one to have installed the door which could have saved me lots of grief and costly repairs. With the new sensor, quiet motor and track in alignment I feel assured that there should be no problems in the years ahead. Thank you Dan for a job well done! It took some adjustments but it’s working better than the first set up!

- Emily Allsop

Regular maintenance on our garage door. Same day service. I appreciated that he was able to come earlier than scheduled.

- Jennifer Blankenship

Excellent service.

- Karen O'shea

Carl did patiently explain all the parts that need to be replaced. Good job!

- YAOSHE HUNG

Dan arrived early and worked confidently and efficiently. He was knowledgeable and was very personable which made it easier to talk with him about my concerns. I look forward to his return visit to complete the job.

- Emily Allsop

Your tech did a good job going over everything. Thanks

- Mike Clevenger

As homeowners we had more of our share of dealing with unreliable contractors who overpromise and under deliver, so naturally we were hesitant to undertake this project to avoid another let down! Though meeting KAT and listening to her explaining the process we knew we choose the right company. Her patience answering all of our concerns and her keen attention to detail assured us she's a knowledgable tech who cares about her work and clients. When it came to installation, DANIEL was equally superb. We couldn't be more pleased with his courteous attitude and very professional work.

- Jay Radwan

Craig provided a thorough explanation of the process to replace our residential garage door, materials needed and installation. And an excellent presentation of the options available.

- Charles Estep