Precision Garage Door Service & Repair
Everett, WA

Nathan did an excellent job. Explained each step of the process.

- John Menoher

Great service - Nathan was quick and efficient and knew exactly the issue! Will certainly use and refer their company again.

- Cindy Coakley

Now I know why your company has five stars. Your tech was very knowledgeable and personable and answered all my questions to my satisfaction. I would recommend your company to anyone who asks me.

- Danielle Currle

Our garage door remote keypad was stolen from our truck. Your technician came out right away and fixed the problem. This is not the first time we have used this company, and we have been very pleased with them each time. Our technician was JP Felix.

- Joan Rapose

On time, actually early. Friendly, knowledgeable. Showed us features we didn’t realize we had.

- Pamela Littrell

Mr. Campbell called and asked if our appointment could be moved up which was great. He arrived at the appointed time to do his estimate to remove and replace 2 single car doors. He was professional and very pleasant during our meeting.

- Merle Mayahara

Very good and courteous service Thanks

- Dunlap Towing

J P did a great job!

- Virginia Roberts

Nathan was great, very knowledgeable and provided me with good information on my opener. He was also early which was a plus!

- Pat Mclaughlin

Called several times and spoke to several of your phone staff to get quotes over the phone. Was told 89.95 service fee (which I was led to believe included installation and adjustment). Was told 159 to 209 for a single spring replacement. I asked explicitly and repeatedly, "so the most my bill will be for is approximately 300 + tax". Was told yes. Showed Antonio my coupon for free service fee. He explained the service fee was for him to come out and give me a quote only, which he deducted from my final bill with my coupon. However, I was charged a 89.95 lube and tune and was also told I needed a center flange w/bearing. I was also charged a 15.95 environmental fee. I believe I was misled by several individuals on the phone when I inquired about a quote. Should have been told what the service fee was for. Should have been told there would be a lube and tune fee (don't dispute I needed it, expect every service for a broken spring needs it). Should have been told I needed a center bearing (don't dispute I need it, expect every service for a broken spring needs it). And should have been told there would be an environmental fee. Very disappointed with the inadequate information I received over the phone when I on multiple times requested a quote. Nothing short of deceptive. On the bright side of things, Antonio was great. Replaced my broken single spring with 2 springs, replaced the center bearing and lubed and tuned the tension on the door. It operates better now than I think it ever has. Happy with Antonio and the service he and your company provided. Very disappointed with your company's phone service quote inquiry process. It would seem a simple thing to provide your phone staff with a list of minimum required hardware and services for a given job, understanding that there might be upgrades or adjustments as necessary when the Tech inspects the job. If your folks aren't trained to provide a quote which includes all the reasonably expected charges, your policy should be that they do not provide a quote. Again, that part of the experience I had with your company was deceptive.

- Rob Heineman

he was very good at answering my questions & explaining what needs to be done to fix it, Sorry I can't do it all right now it seems I'd have to do a lot of renovation.

- Sheryl Sharrett

They were able to fix my door on the same day and right in the 2 hour time spot I was given. The tech was extremely nice! This is the 2nd or 3rd time I have used them over the last 15+ years!

- Carol Hunter

Excellent service from Antonio, thanks!

- Jeff Dyson

Very satisfied with service. They were polite and very efficient. Highly recommend

- Mary Nickson

They were awesome. I needed someone out right away and they came quickly, explained prices and installed the door soon after the quote. They were nice folks, quick service, very professional had reasonable prices, and most importantly- did a great job. I recommend this company.

- Debra Ferreiro

Your people have been awesome. From Wes who sold us on your product to your excellent installer Derek who went above & beyond to make sure everything was done right. The only downside was the extended wait time for the doors. All in all though I am very happy… thank you.

- Kristi Almvig

He is excellent The very best Courteous Polite Very knowledgeable The very best indeed

- Albert Labib

Nicholas was very helpful and Knowledgeable. His work was excellent and the doors now work like new!

- Gary Vincent

Chris was exceptional - He was early and walked us through the process. He worked quickly and carefully and socialized us to the new door and openers. I would recommend Precision to my friends and family.

- Joey Collins

We are very happy with the completed job! Great service with helpful tips for maintenance. We have had Precision do our garage door repairs when needed in the past and will continue to do so in the future! Thanks!

- Tom Curd