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Common Questions About Garage Door Repair

Can you help me with my broken garage door after hours or on the weekend?

Yes, we offer 24/7 services because we understand the needs of our customers. Don’t worry about bothering us if you need assistance on a weekend or holiday. We are here to help you! Do you stand behind your work?

Yes, we believe in 100% customer satisfaction. If you are ever unsatisfied with your service, please ask to speak to a manager so we can fix the problem right away.

How "green" is your company?

We care about the environment, and our business practices reflect this ideal. All of our fleet vehicles are fuel-efficient hybrid models. We try to arrange our service calls in the order that they come in, but also in a way that makes sense to reduce our carbon footprint. We recycle garage door parts when possible.

Does my garage door require any maintenance?

Yes. Your garage door is an important, but often overlooked, part of your home. We offer services for noisy garage doors (a common problem in Seattle), as well as a variety of other common issues. Contact our technician team today if you suspect a problem with your garage door operation.

Can you make my garage door so it's not so loud and noisy?

Yes, that's a big part of what we do at Precision Door Service!

My door opens very slowly; can I make it faster?

It depends on the issue. The garage door operation is more complicated than it appears on the surface. Your garage door is a heavy object and this might be one of the reasons that it opens slowly. One of our repair technicians would be happy to take a look at your door to identify ways we can make it faster. It might need some new springs, cables, motor, or another part.

We heard a loud noise in the garage and can't open the garage door now. What could be wrong?

It is probably a broken torsion spring. This is a dangerous issue if you don’t have the training to replace the spring properly. Our company has access to the best products on the market to fix this problem. Call us right away!

Our garage door opener will not do anything when we push the button. What is wrong?

Your remote might need to be reprogrammed, your motor might need to be replaced, or the LED sensors might need to be adjusted.

My garage door doesn't close all the way. Sometimes it reverses at the bottom, or right after it starts moving. What do I do?

The issue probably has to do with the sensor lights. The sensor is there to detect objects in the way of the door operation. Double check to make sure nothing is obstructing the light beam. Adjust the sensors manually and try to line them up. If neither of these options work, call us!

The cable on the garage door appears to be frayed. Should I be concerned?

Yes, this poses a safety hazard for anyone who is near the door or uses the door on a regular basis. Schedule a service right away!

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