Company Reviews

We've had our new doors for about 10 days now, and I just wanted to say that everytime we use them we are so impressed! Thank you ever so much for a great job, a great product, and your ever so efficient and helpful installer. You guys rock! Bothell, WA - Linda S.

I want to thank you for your top notch service. I was superb. From your phone people to your technician you were informative and professional. I really appreciated your honesty and sharing attitude. Everett, WA - Dan F. 

I LOVE THE NEW DOORS! I am so happy. Thanks for the great product, and (your technician) Josh was terrific. Cheers!            Shoreline, WA - David H.

We just wanted to take a moment to tell you how happy we are with your technician, Andy. He is very knowledgeable and was very quick to diagnose and fix our door. He has a smile on his face and is so positive. It's a real pleasure to meet someone so passionate about their work. We were so impressed... that we recommend Precision to our extended family and our relatives bought two new doors because of this. Andy is an incredible employee that does a terrific job.         Seattle, WA - Brian & Julie E.

Chris serviced my door this week and he was marvelous. Truly super, wonderful and terrific. I'd rate him a 15 and have already recommended him to others!  Bellevue, WA - Joann N.

Precision: I got a call from my wife instructing me to come home right away - my neighbors daughter had backed our truck thru our double garage door. When I arrived home there was a Precision truck in my driveway, wow you’re fast! The door was pretty badly damaged, unsecure and could've come down more. Your technician Dannie Ray told us “no touch, extremely dangerous". Since our door is out of production Dannie started calling and found a door in Tacoma, and Dannie takes off for Tacoma. He calls me at about 3:00 pm. and tells me he's about 1/2 hour away and he's coming back to install both new doors. Second wow! About 1/2 hour later here comes Dannie with 2 new doors and proceeds to go about his business. My wife and I had to leave we asked Dannie if he was good, he said no problem. We arrived home around 10 pm to brand new doors that work and look terrific. As a business owner and full time Realtor I appreciate it when I see such outstanding service and concern that truly is "above and beyond". Now if I or one of my clients needs anything to do with a garage door I now have you on speed dial. Again, Thanks for such a great experience in a difficult moment.  Thanks again Dannie, come by anytime! Sincerely Raymond C. Elliott – Mukilteo 

I had a problem with my garage door and called to arrange repairs. What a pleasant surprise! Your people were professional, helpful, extremely well educated on products and service and a pleasure to work with. Your technician called in advance and arrived on time and was the epitome of professionalism. I am really impressed and am recommending your company and products to everyone I know.   Seattle, WA - Dave N

My door was stuck open and, after recent surgery, I couldn’t get it down. Your technician Andy did an amazing job. He went over and beyond by being courteous, kind, thoughtful and most of all honest. He also taught me how  to use the product he didn’t just fix it and leave. If there is an employee of the year club he should get it because he’s a star employee!  Lynnwood, WA – Jessica M.

We had our new garage doors installed by your company a few months ago and are so happy with how quiet and wonderful they worked! What I really wanted to thank you for is your wonderful customer service. After we had our doors up, we began to drywall the ceiling. Your technician (Mike) was very gracious in dropping the motor and rails for us to finish and then re-attached them later that evening.   We just got back from a trip and one of the doors had a scraping noise. I called and you were here in a flash and fixed the issue.  This is customer service that sets you apart from your competitors. When choosing Precision, it wasn't price that got my vote but your lifetime warranty and great customer service. Thank you from a very satisfied customer!  Bothell, WA - Jim M

Your technician did a very good job for us. He was personable and polite – plus, very knowledgeable – thanks!
Lynnwood, WA - Michael O

I really appreciated the same day service! Your Techs were very friendly and cleaned up everything. Glad to find out you’re in my neighborhood!:
Seattle, WA – Kay F

Thank you! Every time we walk into the garage we are thrilled because we have daylight.  The doors are so quiet, we giggle that no one has been awakened by the racket that used to announce the doors being opened or closed.  And the option of having an outside keyless entry is great too, It's just a wonderful feeling to know that you've fixed something and it was really worth it.  Thanks again.  Bothell, WA - Linda S.

I was very happy with the service; your technician appeared a half hour after I called for assistance to replace my garage door opener – WOW.
Seattle, WA - Cece C

"I love Precision Door....we have had you guys work with us for a number of years.  There is no one better!  All of the guys from the company that have been out to our home have been top drawer. Seattle, WA - Jann B

It was a pleasure to work with technician – I appreciated his courtesy, thoroughness care and competence.
Bellevue, WA – Jim M

Excellent repair, your tech made my door like new!
Everett, WA - Hall W

Our technician was very professional and helpful – he explained everything well. Excellent customer service!
Seattle, WA - Roger P

Good Job. We really appreciate you coming so late in the evening.
Tacoma, WA Matt R.

I was very impressed! Eric was very professional and helpful... He was also friendly and reliable. 
Seattle, WA - – James M

I was a little disappointed. There was a misunderstanding about which opener was needed. The Technician was great. 
Everett, WA – Thomas B

Our serviceman was extremely knowledgeable and efficient and hade wonderful customer service skills. Thank you!
Issaquah, WA – Bill F

Excellent customer service! You were flexible to meet my schedule, explained my options clearly and knows your products well. I will recommend Precision door to my neighbors! 
Seattle, WA - Robin D

Thank you so much for the prompt, efficient and friendly service! 
Renton, WA - Angela B

They really know their stuff... and they went the extra mile to add to my safety.
 Tacoma, WA – Larry A

I didn’t buy from you, and had job done for $200 less. Then the door failed and I understood the reason for the cheaper price and called your company. I’m very happy.
Seattle, WA - Dave P

Very prompt response. I will be a repeat customer.
Olympia, WA – Brian L

Although it's been several months, I still remember the impressive service your emplyee Danny Granfors provided. He was very responsive to our needs and the installation work was excellent. Thank You.             Bellevue, WA - Elizabeth P

Great Service! and Fast!  Seattle, WA - Rich M

Excellent service. I felt very confident because of your technicians personality and work ethic.

Snohomish, WA - Stewart D

When my home was built, the garage door was not installed correctly. Your technician was very knowledgable and fixed my door the way it should bave been in the first place. Thanks!    Tacoma, WA - John C

Great Service - All personnel were very competent and the technician was quick and efficent. Thank you!  Bellevue, WA - Edward L

Your technician was very personable. He went out of his way to save me some expense. Edmonds, WA - Donna D

Your technician is a good worker with a very positive attitude. I will request him in the future and recommend your company to others.  Seattle, WA - Bruce P

Your technician did a great job fixing my door. I will schedule a date for you to come out and install new doors when ready. Everett, WA - Jerry S

Thank you! If needed we will call your company again and recommend this service. Mercer Island, WA - Gregory J

Incredibly quick response. Your tech was here within an hour and a half of my phone call. Bellevue, WA - Hunter T

“I just wanted to let you know what a great job your tech (Dannie Ray) did for us. He was courteous, knowledgeable,  and solved the problem quickly. We definitely inclined to use your company in the future”.
Ginie D. – Mukilteo, WA

"Sean was wonderful and a "first class guy". I had a fantastic experience with your company."  Seattle, WA - Gene M.

You've visited our home twice and each time you have gotten there quickly, efficiently and done a great job! Dannie Ray and the phone staff were great. We'll continue to call you!                                               Kent, WA - Richard C.

"Your company was the ONLY one to connect me with a LIVE person last night!! Plus, your customer Service people were fantastic!!"  Bellevue, WA - Janie Y. 

"I accidentally backed into my garage door before it was all the way up. I contacted 3 garage door companies through Angie's list (all three with A ratings), two of them got back to me, one did not. Precision not only got back to me but because I could not close my garage door, they were out there first thing in the morning and put it back on the tracks and secured my home... I was pretty amazed especially since the 2nd company that got back to me was late to our scheduled appointment by an hour and 10 minutes and the other company didn't respond at all ...  This, even though I mentioned it was somewhat of an emergency because I couldn't secure my home.
Mike the individual that came out and secured the garage and followed up with me was very polite and professional".                    Wendy R. - Lynnwood, WA

"You guys are just plain AWESOME!!!  I have been in customer service for over 35 years and have dealt with many companies, corporations, and agencies.  The service that you provided, the courtesy, professionalism, great price, outstanding service technician, and end result of a completely satisfied customer is what you all provided to me on Friday.  Everything works like a charm.  I will do business with you again, refer my associates to you and any time asked will get you the highest recommendation possible. I’m glad I called and thanks again for your help and the rest of the staff for making my day.   Alan H. - Kent, WA